Within the scope of our senior housing and care referral services, Integrity does not serve as an arbitrator or communicator between the client and provider. During both the search process and/or move-in, Integrity does not have the responsibility of ensuring communication or agreement between the client and provider. At no point are Integrity advisors able to ensure services or quality of services provided by a referred Provider.

Integrity advisors are mandatory reporters

State law requires all employees of the agency report suspected instances of abuse, neglect, abandonment or financial fraud to the appropriate authorities. Clients must be aware that the request of a client to not disclose such matters to authorities is against the law and strictly prohibited by the agency.

Right to cancel: Either party may terminate the referral relationship at any time in writing without penalty. Any obligations incurred prior to termination remain enforceable, such as a client decision to move into a community due to our arranged referral, so we may be compensated by the community for said work.

Consulting: If you choose to engage Integrity for specialized consulting services without an intent to move using our assistance or engage in an online placement service, please inform our advisor.

Hold Harmless: The Client or their authorized representative agrees to hold Integrity Senior Living Advisors harmless from any liability arising from the ordinary risks associated with our services or from the actions of third-party care providers, except in cases of gross negligence or willful misconduct. This includes, but is not limited to, any exposure to or harm from infectious diseases, viruses, or other health-related risks. Integrity Senior Living Advisors does not guarantee the quality of care provided by any referred community or care setting and assumes no responsibility for the client’s or their representative’s choice of housing or care providers, including any dissatisfaction or harm that may result from those choices.

Additional Disclosure Information According to State Registration Requirements:

Agent Business Information

Agent’s Business Name: Integrity Senior Living Advisors, LLC         

Address: 358 NW 1st Ave, STE 5, Canby OR, 97013             

Telephone: 503-354-9635 or 503-217-4097            

Email: Theresa@integritysenioradvisor.com                 

Website address: integritysenioradvisor.com             

Oregon Referral Agent Registration number 1212

General Information for Oregon Consumers

Oregon Long Term Care Referral Agents are required to provide consumers and clients seeking assistance finding long-term care options the following information.

State Mandated Disclosures

Oregon law requires Long Term Care Referral Agents to make the following disclosures to a client:

1. Description of the referral. The types of facilities being referred to the client, include all the following:
   • Adult Foster Home
   • Residential Care Facility
   • Assisted Living Facility
   • Memory Care
   • Nursing Facility
   • Independent Living
   • Continuing Care Retirement Community (CCRC)
   • Medicaid Contracted
   • Other: In Home Care Services, Hospice, Home Health and Private Consulting
2. Limitations on referrals. The client will be referred only to facilities with which the Referral Agent has a business-to-business contract:
   • Yes X No
3. Referral fees. Any fees paid to the Referral Agent for services will be paid by the admitting home/facility:
   • X Yes No
4. This Referral Agent’s right to a referral fee expires if the client does not move into a referred facility within a specified period from the time of the referral:
   • Yes X No
5. Privacy Policy. A copy of the Referral Agent’s privacy policy is attached to this advisory form. A copy can be found at the following web link  integritysenioradvisor.com

6. Facility Complaint History. The Oregon Department of Human Services (ODHS) website listing complaints concerning facilities/care communities is found at: https://ltclicensing.oregon.gov

Additional Information:

The following additional information beyond the mandatory disclosures is provided to assist the consumer in understanding Oregon laws regarding referrals.

A Referral Agent Must:

1. Discontinue providing services to a client who notified the Referral Agent in writing that the client no longer wishes to use the services of the Referral Agent. If the Referral Agent has received compensation from the facility for a referral that has been made, the client may notify the Referral Agent in writing that he/she wish to use the services of another Referral Agent in the future for referral to another facility in a subsequent move. The client’s written notice shall identify the name of the facility and the move-in date of the original referral made by the Referral Agent.
2. Provide the required disclosures to the client in writing in a conspicuous and clear manner. The disclosure may be sent electronically. The disclosure may be made orally first if the agent makes an audio recording with the consent of the client and thereafter provides the client a written disclosure.

A Referral Agent May Not:

1. Provide a referral to a long-term care facility/home for compensation unless registered with ODHS.

2. Refer a client to a facility in which the Referral Agent or an immediate family member has an ownership or interest.

3. Contact a client or authorized representative who has requested in writing that the Referral Agent stop contacting them.

4. Share a client’s placement information with or sell a client’s placement information to a facility or marketing affiliate without obtaining affirmative consent from the client or his/her authorized representative for each instance of sharing or selling such information.

5. ​ Refer to an unlicensed community or care home

Privacy Policy

• We will always explain the purpose for collecting your personal information before or at the time of collecting that information.
• We will only collect or use your personal information solely with the objectives of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain your information first, or as required by law.
• We will retain your personal information for so long as required for the purpose of our agreement with you.
• We will only collect personal information in a legal and fair manner, and with the knowledge or consent of the individual or legal representative.
• We will utilize reasonable and modern practices in order to protect all personal information from the loss, and unauthorized access.

Our privacy policies and practices regarding our management of your personal information will always be readily available to you.

Our advisors are experts in assisted living locators, memory care locators, In Home Care agencies, a place for mom or a place for dad. What ever you need, we have the resources!